Support
Write to oi@scodi.app. We answer in English or Portuguese.
Does Scodi block any app?
No. It only follows the time in the apps that distract you, which you choose yourself. Go past your time and Caramelo gets tired. Nothing locks.
He is not seeing my usage
iPhone: open iPhone Settings, Screen Time, and check that Scodi has permission. In Scodi, tap "Try again" on the notice at the top.
Android: open Settings, Apps, Special access, Usage access, and turn Scodi on.
How does the walk work?
Tap Go for a walk. He leaves for 30 minutes. Stay away from your distractions until the end and he comes back with a photo for the album. Open one of them in the middle and he comes back early, with no photo, and the app tells you why. No scolding.
The widget does not update
Open Scodi once. If it stays stuck, remove the widget and add it again.
I changed phones
Scodi has no account, so the data stays on the device. Your purchase works on the new phone with the same store account. On the new device, Caramelo may start from scratch.
Refunds
Payment goes through the store. Ask for a refund directly in the App Store or Google Play.
Erase my data
In the app, Settings, Erase everything. More on the privacy page.